Get the look that sells
An Article from The Raleigh News & Observer – July 2009
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It doesn’t feel like a sluggish real estate market to Town & Country Realty in Cary.
Recently, two of its listings went under contract in just four days. One was a 4,200-square-foot home in Cary on Roland Glen Drive listed at $410,000 and the other a 2,000-square-foot home listed for $200,000 on Creek Haven Drive in Holly Springs. Both got rave reviews after showings, and both are currently pending closing. The common denominator of these two listings may surprise you: staging.
Staging a home is not a new idea. HGTV dedicates an entire show, “The Stagers,” to the subject. But in a market such as this one — with tons of inventory, fewer buyers, tougher lending and builders eager to get out from under mortgages — more sellers are realizing staging is a good way to reel in buyers.
“I’m busier now than I was two years ago,” says Laurie Preston, a home stager and owner of Preston Interiors LLC. Preston often stages homes for Sue Montpetit, a real estate stager and consultant for Town & Country Realty. Like many real estate agents, instead of trying to convince sellers to pay for staging, Town & Country includes it as part of their service.
“Price gets the buyers in the door and condition sells it,” Montpetit says. “Time is not our friend in a declining market; this is where staging is critical. The better the first impression, the quicker it will sell.”
Mike Montpetit, Sue’s husband and broker-in-charge at Town & Country, helped the sellers of the Cary home understand the current market. “He showed the owners the specifics of what was going on in the past 60 days in their price range and what the competition was doing, not only with re-sale but also new construction since most buyers consider both options. Knowing what we had to compete against, we then knew how to correctly position the house, which included prepping and pricing,” Montpetit says.
The sellers’ flexibility was critical. “They were great clients,” Preston says. “They did whatever we asked them to do. Some people take offense when you suggest staging, but when you put your house on the market, it’s no longer your home; it’s a house for sale. It’s a product. If you were going to sell your car, you would clean it and detail it and make it look the best you can. That’s pretty much what we do with a house.”
Preston and Montpetit don’t rent furniture to stage homes. Instead, they use the homeowner’s items. They also have an arsenal of accessories, including wall hangings, occasional tables and furniture, three carloads of which they brought in for the Roland Glen home. They repainted rooms, re-arranged furniture, upgraded light fixtures and repurposed some rooms.
“The third floor was their prayer room and that’s a very sensitive area,” Preston says. “They cleared everything out, and we ended up making it a game room. We found a bookcase and some games, and put a table in the corner. You just have to get people’s imaginations going.”
Preston seems to have the golden touch. Soon after the Roland Glen home went under contract, she arrived at the Creek Haven Drive home in Holly Springs to work a little magic. Sellers Kim and Brian Walker were eager to see what she would do.
“It was incredibly important that I be open-minded to her changes,” Kim Walker says. “Many people are so attached to the way they have things that I can see how they’d be offended, but I was certainly not.”
Preston got to work rearranging furniture, hanging pictures and organizing — right down to the closets, cabinets and pantries (which people do look in, she says). After doing a fair share of work, Preston recommended the couple paint the banisters black to go with the coloring and décor of the home, and stain the deck, among other things.
“It was a fun house; they had great stuff,” Preston says. “We told them to spray-paint some of their chandeliers. Gold and brass is so ’70s, ’80s and ’90s; it really says ‘dated.’ Spray paint is just a wonderful thing.” The Walker home sold for $3,000 less than the listing price, and now the couple is free to move back home to Louisiana. Walker credits staging with the quick turnaround. “In addition to the hours of hard work and preparation Brian and I did, the staging, I believe, played a major role in the quick sale of our home,” she says. “Laurie arranged items in our home so that when buyers entered, it may have felt like home to them. That’s how the house sold so fast, I believe, because Laurie made it feel like home to everyone.”
And, really, that’s what staging is all about — creating an environment that feels like home to the buyer. “Buying a house is an emotional process. You have to fall in love with the house,” Preston says. “It’s a psychological game with prospective buyers because you want them to walk in and feel peace and calmness. They might not be able to articulate why they feel that in a house, but it could be because everything is in its place and it just looks appealing.”
Many real estate agents might be reluctant to take on the added expense of staging in the current market, but Montpetit says it’s a no-brainer. “Most sellers see it as added value and understand that it helps sell their homes faster and for more money. Staging has contributed to both our clients and our company reaching set goals, despite the declining economy.”
The reason Preston is so busy lately is that buyers understand now that staging is not just for million-dollar homes, but homes in all price ranges. “They get that the cost of staging is nothing,” Preston says. “It’s like pennies in a bucket compared to the first price reduction a client’s going to have to take, or the longer your house stays on the market.”
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Staging Do’s and Dont’s
Top Five Do’s by Bridget Savereux
Spruce up your curb appeal. Potential buyers judge your home before they even enter it. Make this first impression count. Plant flowers, mow the lawn, put out a welcome mat and make small repairs that you have been putting off.
Clean, clean, clean. This simple tip is essential. Dust, vacuum, clean the windows, and mop the floors. Make sure there are no odd odors floating around or major stains on the carpet or furniture. Do like you mother said and make your bed!.
Declutter. Get rid of any superfluous items that detract from the rooms. Hide figurines; throw out or recycle junk mail, newspapers, and magazines; file disheveled papers and put clothes , shoes and the like out of sight.
Neutralize. Potential buyers need to imagine themselves living in your home. Make it easy for them by removing all personal items such as family photos and/or religious statues. Also, get rid of any loud paint colors, offensive wall coverings or in-your-face accessories.
Remove all big clunky furniture. Oversize couches, chairs or coffee tables have to go. If you cannot replace them with smaller pieces, ret rid of as much as you can – less is more.
The five Dont’s of Staging by Bridget Savereux
Don’t take it personally. As soon as you decide to make the commitment to sell your home, you need to think of it as a product; one that you want to sell fast and for top dollar. don’t take buyers remarks personally. Instead, think of it as free advice onhow to make your product live up to its highest potential. Emotionally detach yourself.
Dont’ do major renovations. Finishes and fixtures that you see as beautiful may not suit every buyers tastes. It is best to limit the amount of time and investment you make on renovations to the essentials – replace old flooring, tackle small repairs, change outdated fixtures. Save your renovation energy and dollars for your new home.
Don’t think the house will sell itself. The real estate market is a game. You need to make your home the most appealing product on the block. Declutter, clean, do small repairs, repaint and in general , make it feel fresh and welcoming.
Don’t run out and purchase all new furniture. Chances are the furniture you have is not the reason your space is not selling. You may just have to much of it in one area. Or perhaps it needs to be cleaned or just neutralized with a simple throw. Remove before you completely redo.
Don’t be afraid to ask for help. Call in a proffessional stager, whether they just spend a few hours giving you some helpful tips or they come in to completely redecorate your entire space. It is money well spent and well eventually end up back in your pocket when you sell your home for top dollar.
Guide To Organizing and Cleaning Your Home
Experts explain how to whip your home into shape.
by Scripps Howard News Service
You haven’t seen your favorite pair of white pants for months, no doubt because they are buried under a mountain of clothes in the closet. Your car has never seen the inside of the tool-stuffed garage. And good luck finding your favorite spice in the kitchen, pay stub in the office, or school notebook in your child’s room.
Don’t despair. We’ve checked with experts to help you whip things into shape.
“You need somebody who has an objective eye, partly because when you live in a space, the problems become invisible to you,” says Jeff Bredenberg, author of 2,001 Amazing Cleaning Secrets (Readers Digest). ”You’ve been there so long you overlook what might be obvious to someone else.”
It’s time to face the facts. Those ankle-zip, acid washed jeans you’ve been saving since the ’80’s are not going to make a sudden stylish comeback. Even if you do someday manage to fit into that size 6 skirt you’ve hung onto since high school, there’s no way it will still be considered fashionable.
If you need a wardrobe overhaul, there’s no better time to clean out your closed than Spring (or even early Summer), says Melly Kinnard, author of books including Get Organized.
“If your closet’s out of control, your life is probably out of control,” she says. ”When everything in your closet is a mess, it can be an overwhelming and frustrating way to start the day.”
If you think of home as your refuge from the work world, a fortress shielding you form the rigid organizational demands of business, Bunky Lundberg has some bad news for you.
“There has to be a pretty businesslike approach for running a home,” says Lundberg, a mother and grandmother and owner of Chaos Canceled in Denver. ”The management of the home is awfully important.”
Three Barbies are sold every second of every day, and most of them are on the floor of your daughter’s room. Every night, your foot meets yet another Lego structure in the dark. Your child owns 5,692 puzzles, each of which is missing at least three pieces.
So what’s a parent to do?
Susan Isaaces Kohl knows – she wrote the book on it: How to Organize Your Kid’s Room. The operative word is organize. Neatness naturally follows organization, but a rom can be sparkling clean and woefully disorganized. And that’s an invitation to a disaster area.
“The whole idea is to facilitate their activities, ” Kohl says. ”It’s about making life easier for your kids so they can find things easily.”
Organization takes time. Begin by consulting our experts’ tips below.
Closets
Size up your clothes. Ask yourself the following questions – and be honest here:
Is it a great color on you?
Are you proud to be seen in it?
Will you wear it again?
Have you worn it in the past two seasons?
If you answer ”no”, box it up and donate it to charity.
Think Quality rather than qauntity.
Buy fewer, more expensive pieces and beware of bargains.
The extra space you’ll save keeps clothes from being jammed together, which means you won’t have to iron and steam them as often.
Now get organized.
Think about your closet like a department store and hang clothes by category. Next, hang each category by color. Take out everything that does not fit – no need to be depressed looking at too small clothes – and box them up. Use each inch of space for storage containers such as shelves and plastic boxes. Good lighting is important – no one wants to get to work wearing navy when you thought it was black when you got dressed. Use hooks or a pegboard to organize bags and jewelry. Get everything off the floor that you possible can. Keep a list of clothes you need so you don’t end up with six black shells when you really need only one or two. Shoe storage depends on your closet space. If you have a small closet, use she bags or trees. If you have a big closet, use plastic shoeboxes so you can easily see what you have.
Garage
Establish priorities. If you want a lathe or a workbench, find the longest wall of the garage and clear off the space. If your goal is to park your car, work on the central clutter first. get rid of anything you don’t need. Be brutal. If the child who used to ride that bicycle now lives on his own, ask him whether he wants the bike at his new home. If he does not, give it to charity or sell it. Sort what remains and put like items in the same place. Round up garden supplies, sports equipment, seasonal items, small tools and hardware and items of sentimental value. Figure out the best area in the garage to store each category for appropriate accessibility. Professional organizers often offer free consultations and make money by selling and installing their storage products. Contact Laurie at Preston Interiors for the name of a recommended professional organizer in your area.
Kids’ Rooms
Involve your children in the process. The more they help, the more they’ll want to help. Help your children customize their rooms according to their interests and abilities. Toddlers need to have open bins or shelves to encourage them to put things away, while preschoolers are starting to dress themselves but have a hard time opening drawers and reaching high closet rods, so low rods and crates are best for them.
Create activity areas, starting with a basic four: grooming, play, rest, and work. Put bedtime storybooks and soft light on the nightstand – whatever helps your child to relax and unwind. A work area will contain a desk or a table, office, and art supplies, a good light and perhaps a bookshelf or a computer.
Add other centers that reflect your child’s needs and interests such as a stamp-collecting area, a building corner with bins full of Legos, an art area with drawing and painting supplies or a dress – up center with a mirror and costumes.
Help your teenage sort through clothes and weed out things that do not fit or never get worn to donate to charity.
Use inexpensive see-through plastic bins to help your child group things. Avoid toy boxes in which everything gets junked together.
Kitchen
Before you begin, strategize. Save time by grouping “like” items in the same pantry or on the same shelf or in the same area – i.e., place mats near the silverware; flour, baking powder, salt, sugar and baking soda; coffee filters and accouterments with the company sugar bowl and creamer, plastic sandwich bags with brown paper bags for lunch.
Put things you use all the time in the waist-high drawers. Review what’s eating up all your space. If you have a dozen vases and use only one, give some away.
Avoid counter clutter. Look into appliances that attach to cabinets underneath – and deep-six the cutesy decorative items that do nothing but take up space.
Revolving racks for spices are good if you have counter space. Otherwise, maximize the space in the cabinets with plastic tiers that you can buy at container stores.
Consider whether you have storage space before you buy a small appliance, especially if you’ll use it only once a year.
Office
Designate a space in your home as the office if you have not already done so – ideally, you will need a desk. At the desk , create a sacred place where you keep your bills so they won’t be misplaced and paid late. Set two dates a month when you will pay bills. Schedule those days in ink on your calendar or put them onto your PDA.
Open your mail near a trash can. Don’t let the piles keep growing. Make a decision right away. Create a filing system. Start by deciding what you are going to keep. If you work with a tax preparer or an accountant, ask him to give you guidelines on what you must keep and what you can toss. Organize papers by category. For example, group personal items together, including vital records. warranties, etc.; finances and investments; taxes and insurance; and lifestyle, such as newspaper and magazine clippings or material on travel and vacations.
Allow yourself a couple hours every week to spend in the home office, keeping the piles down and the files sorted. Time commitment will vary form person to person, and don’t assume you can do it all at once. As with other areas of the house, organizing takes time. Please contact Laurie of Preston Interiors if you are in need of organizational services.
Upholstery
Vacuum your upholstery with an attachment , pulling cushions out to get underneath them. For minor stains, try a mild solution of Woolite and water, along with a damp cloth. Test a small area first before attempting to remove the stain. Hire a certified technician, if necessary, to steam-clean the upholstery for you.
Woodwork
Doorjambs, cabinets and windowsills acquire a dirty glaze of fingerprints over time, says Tammy Wood of Extreme Cleaning in Arvada , CO. Built-in shelves, paneling and baseboards also need annual cleaning to prevent dust from building up in the crevices.
Wood offers these instructions:
For a cleaning solution, combine a quarter cup of white vinegar with three to four cups of hot water in a bucket Wet a rag with the solution and wipe down all woodwork, drying it with a second rag. Follow with lemon oil furniture polish Use a clean , dry cloth to polish woodwork. Do not use lemon oil on wood floors, as it will attract dust an make them slippery.
Dusting
Start at the top of each room and work down. Sweep a telescoping duster across high window ledges, ceiling corners, drapery rods and crown molding.
Clean the ceiling fan. Turn it off and use dry paper towels to knock off as much dust and lint as you can. Follow by spraying an all purpose cleaner onto a fresh paper towel and wiping the housing and blades clean.
Dust the tops of books with a feather duster.
Clean knickknacks with a cleaning spray, wiping well with a rag. Use a detail brush to clean crevices.
Vacuum the floor when dusting is complete.
Carpets and Rugs
Clean your carpets at least once a year If you have pets or heavy traffic in your home, or if someone smokes, clean more often, according to www.a2zcarpet.com, a website that provides carpet and rug cleaning information to consumers and professionals. For carpet cleaning do it your -selfers, here are recommended steps provided by cleaning experts:
Remove odor with Liquid Alive, a ready to use spray, containing an enzyme that eats uric acid .
Rent good equipment and use good quality cleaning chemicals.
Remove as much furniture from the room as you can. Lift draperies off the floor.
Protect the carpet from rust stains by putting aluminum foil , wax paper or plastic wrap under the furniture legs until the carpet is dry.
Vacuum the room, then follow the instructions provided with the equipment. Allow the carpet to dry completely (six to eight hours) before moving furniture back into the room.
Window Cleaning
Buy the correct tools: A 12 inch strip washer made of lamb’s wool, a T-bar holder that it will go on, a six gallon bucket wide enough to accommodate the strip washer and a squeegee with brass handle , are good things to have on hand.
Fill the bucket with hot water and a drop or two of dishwashing liquid. Wet the stripper in the bucket, wash the window and scrape the wet surface off with the rubber squeegee, from top to bottom. Use a sponge or a paper towel to wipe up any water at the bottom of the window. For second story windows, hire a professional to do the cleaning. Flexible extension handles are hard to use on the exterior of windows and can cause electric shock if they come into contact with power lines.
Blinds
Most blinds are made of aluminum , vinyl, fabric or wood, so cleaning methods can vary. For routine cleaning, you can vacuum across the slats with a dust attachment or wipe them with a lamb’s wool duster.
To clean:
Firmly wipe fabric or vinyl slats with a rubber dry sponge to remove dust and residue. (These special sponges are available at hardware and paint stores.) If fabric blinds are very dirty, remove them and have them cleaned by a dry cleaner. For most other blinds remove them and take them outside to your patio or driveway, laying them on a scrap of rug or padding to prevent scratches. Put a few drops of soap in a bucket of water, wet a sponge and clean the blinds from side to side. Rinse gently with a garden hose, tilting the slats so the water will run off. Drape the blinds over a fence or a couch to dry.
Top Cleaning Products
Consumer Reports often tests cleaning tools and liquids , occasionally comparing them with good old fashioned standbys. Area janitorial suppliers also have their professional grade favorites. Here is a list:
Best Floor Mop: A string mop and Mr. Twister wringer – nothing beats a mop and pail.
Best All Purpose Cleaner: Now – this biodegradable, nontoxic, non fuming concentrate can be diluted for carpeting, glass, mirrors, countertops, and cabinets. At full strength it works as a degreaser and grime cutter, removing grease from stove hoods and old wax from floors.
Best Miracle Cleaner: OxiClean Active Stain Remover Spray was rated by Consumer Reports as very good for cleaning up dried mud in carpeting. The OxiClean that comes in a tub was good at removing scuff-marks on tile and soap scum from ceramic tile.
Best Odor Remover: Fresh Wave and Ecosorb – These nontoxic removers are produced as a Fresh Wave gel and candle and a liquid called Ecosorb. Bob Gooding at Walter Industrial and Sanitary Supply says they are powerful enough to remove overwhelming odors such as cigarette smoke or pet odors from rooms.
Best Carpet Cleaner: A professional with truck mounted steam equipment – If you want the cleanest carpet, hire a professional with truck mounted equipment. When it comes to appliances, the Hoover Steam Vac F2, was rated the best for cleaning up the most water, compared to other rental equipment.
New Colors For 2009
Fashion week provides a great preview of the colors which will be hot in the clothing and in house interiors. The hues you see in the runway models are predictors of the colors which will soon be seen in wall paints, furnishings, and other home fashions, from placemats to towels. So if you want to know the colors which top builders and interior decorators will be working with later this year, see the Top Ten Hues in the Pantone Fashion Color Report, Fall 2009.
For Fall 2009 the Pantone color of the year is ‘Mimosa’ (PANTONE color 14-0848), a warm , engaging yellow. According to Pantone, in this economic uncertainty and political change, optimism is paramount and no other color expresses hope and reassurance more than yellow.
To Stage or Not To Stage
“A seller should never ask if they should stage. This is simply the wrong type of thinking and the wrong question.” according to Gary Keller, the chairman of Keller Williams Realty International in his book, SHIFT: How Top Real Estate Agents Tackle Tough Times. An entire chapter is devoted to Home Staging, as it is considered a must in ensuing your home to stand out from the competition during this challenging time. Top Real Estate experts agree right -pricing and staging are the two most important strategies when selling a home. “If the seller can master both issues, they’ll win the battle and be crowned with a contract. As an agent you will win their respect, their business, and their referrals. The truth that any seller must know is that in the end, pricing gets you in the game – the staging gets you the offer.”*
* From SHIFT: How Real Estate Agents Tackle Tough Times, published by McGraw Hill Cmpanies

